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ELK GROVE UNIFIED SCHOOL DISTRICT
» Legal Compliance Scoring
» Customer Service Scoring
» Auditor Narrative
» CalAware Reaction

Legal Compliance

Deduct the following from 100 points :

Was the requester denied the ability to make the request? No (-0 points)
Explanation: When the agency refuses to receive the request or pass it along to the appropriate party.
Did the agency deny access to any of the Form 700s? No (-0 points)
Explanation: When the agency refuses to allow access to any of the completed Form 700s for any reason.
Was photo ID required? No (-0 points)
Explanation: When the agency requires the requester to produce photo ID as a condition of the access.
Was the requester's name required? Yes (-5 points)
Explanation: When the agency requires the requester to provide their name as a condition of the access.  
Was the requester's affiliation required? No (-0 points)
Explanation: When the agency requires the requester to provide their affiliation as a condition of the access.
Was the requester required to state their purpose? Yes (-5 points)
Explanation: When the agency requires the requester to explain the reason they are making the request and/or what they will do with the materials produced as a condition of the access.
Was a written request required? Yes (-5 points)
Explanation:When the agency requires that requests be made in writing (refuse to acknowledge oral requests).
Were the Form 700s produced by the legally compliant deadline (within 48 after making the request)? No (-10 points)
Was the requester only allowed to view (not copy) the Form 700s? No (-0 points)
Was the requester charged a fee to view the Form 700s? No (-0 points)
Was the copy fee for the Form 700s within the legally compliant maximum
(10¢ per page)?
Yes (-0 points)
Was the letter of determination received within 10 days (or 24 days, if a 14 day extension was requested)? Yes (-10 points
Did the agency deny access to any of the items in the written request?
Total Points Deducted : 35
Final Score : 65
Grade : D

Customer Service

Deduct the following from 100 points :

Was agency staff courteous? Yes (-0 points)
Explanation:When agency staff are polite and professional
Was agency staff helpful? No (-10 points)
Explanation:When agency staff try to help the requester succeed with his or her request.
Was the requester referred to another agency altogether? No (-0 points)
Explanation: When the agency refuses to fulfill the request, and instead sends the requester to another agency.
BONUS! Did the agency have any public records request guidelines (or policy) posted? No (+0 points)
Explanation: When the agency conspicuously posts procedural guidelines in its main lobby area to help the public navigate their agency when making public record requests (worth 10 extra credit points).
Total Points Deducted : 10
Final Score : 90
Grade : A-
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Auditor Narrative (auditor Mitchell Wilson):


Entering the Elk Grove School district I went and approached the receptionist in the lobby. I asked her where would I go to make a public records request. She wasn't quite sure where to send me but was very polite. The receptionist recommended that I go around the corner to the human resources office. I went to human resources and the receptionist there directed me to go upstairs to another office.

I went upstairs and talked to another receptionist who went and returned with a woman from an office in the back of the room. I asked for the form 700 and ethics records and I was told I needed to submit a written request. I was told they had no filled out forms on file. I wrote my request on a blank piece of paper. I was asked for my name and contact information so I gave it to them. She asked me what I needed it for and I responded by saying I needed it for research. She then asked me what kind of research and I simply said 'newspaper' without any other details. She looked at me for a bit and walked away. I was eventually given a blank form 700 form.

When I was done filling out the form I handed it to a receptionist in the office. The receptionist then handed it to the woman from the office and said "Thanks, we'll get back to you as soon as we can." The woman from the office said, "We'll contact our attorneys."

Throughout the process, all the receptionists were friendly and tried to help me but the woman from the back office was clearly not pleased I was there and didn't seem to want to give me any records.

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CalAware Reaction (Terry Francke, General Counsel):


The Form 700 copies-which the law requires to be available within two days of the request-were not provided until two weeks later. As to other information sought-records of staff discipline, litigation claims or settlements, expense reimbursement claims, etc.-no determination letter or even an announcement of extension had been provided 25 days later either. The district's law firm informed the auditor that any releasable information would be provided "no later than April 23"-almost a full month after the March 24 mailing date of the request letter. But the law firm said that the request letter, mailed in Sacramento, had not reached the district until six days later.

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